Watch a call become a reviewed record

Speaker-labelled transcripts within minutes, with topics mapped to the moment they came up. Each call is classified — fact find, follow-up, initial contact — so the right rules run. Anything uncertain goes to triage for a person to confirm.

Every call is checked against the rules your firm maintains, not a generic template. Each verdict comes with the quoted evidence, a written explanation and a confidence score.

Your team reviews only what's flagged — in minutes, not hours. Overrides are recorded next to the original verdict, and a client's full history exports as an audit-ready pack whenever it's asked for.