Blog category
AI assistants can now answer questions about a client's calls in seconds. In a regulated firm, an answer is only useful if you can check it. How retrieval, citations and 'listen to this moment' make that possible.
4 min read
Where AI genuinely helps regulated advice firms — call QA, vulnerability, summaries and document checks — where it doesn't, how the FCA approaches it, and the questions to answer before you rely on it.
4 min read
What AI call monitoring actually does once a call ends, how to tell whether its verdicts can be trusted, and a practical rollout plan for regulated advice firms — without the hype.
5 min read
In a 30-minute walkthrough we'll show you how COSA would assess your calls, what your compliance team would see each morning, and what it would take to go live.
